Subjects: Library Science,Information Science >> Library Science submitted time 2023-08-27 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] Under the big data environment, government services gradually shift from information services to knowledge services. In order to better improve the quality of e-government knowledge services, it is necessary to understand the factors that affect the quality of knowledge services of the government and micro-channel public platforms.[Method/process] Mainly on the influencing factors of refined knowledge service quality, using survey questionnaires to collect relevant data, using Spss tools and exploratory factor analysis methods, an influencing factor model of knowledge servicequality of government and micro-channel public accounts was constructed.[Result/conclusion] According to the result of the rotation component, the influencing factors of the quality of service of government affairs and WeChat public number are mainly divided into three levels:service process and system operation, knowledge quality and public characteristics and sensory psychological experience, and service type comprehensiveness and service security privacy. The influencing factor index lays the foundation for the development of the government-based WeChat public number knowledge service business.
Subjects: Library Science,Information Science >> Library Science submitted time 2023-08-27 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] Through the evaluation of municipal governments' website knowledge service quality, this paper hopes to provide data support and reference for the improvement and optimization of government website knowledge service quality.[Method/process] Through the literature collecting and questionnaire surveys, this paper establishes evaluation standards for the quality of knowledge services on government websites. Then, using the MUSA model and benchmarking management methods,we conduct an empirical analysis on the satisfaction of the municipal governments' website knowledge service quality.[Result/conclusion] The evaluation results of the user satisfaction of the three municipal government websites' knowledge service quality are actually obtained, and the position of each government website is positioned in terms of its competitive advantage, disadvantages, weaknesses, and priorities for improvement in the knowledge service process.
Subjects: Library Science,Information Science >> Library Science submitted time 2023-08-27 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance]From the perspective of user perception, a model of influencing factors of knowledge service quality based on e-government portals for service encounter is constructed, which lays the foundation for the optimization of e-government portal knowledge service quality.[Method/process]A hypothesis model for the encounter quality influencing factors of e-government portal knowledge services was constructed through questionnaire survey. The hypothesis model was tested and corrected using exploratory factor analysis, and the model of encounter quality influencing factors of the revised e-government portal knowledge service was discussed.[Result/conclusion] The model of the encounter quality influencing factors of e-government portal knowledge service was constructed. From the perspective of user perception, the composition of the influencing factors of encounter quality of e-government portal knowledge service was comprehensively analyzed.
Subjects: Library Science,Information Science >> Library Science submitted time 2023-08-26 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] This paper introduces the theory of knowledge governance in the optimization of the service quality of public archives, which makes the complex quality of the service optimization problem more understandable, provides more effective solutions, and improves the service quality and service ability of public archives for references.[Method/process] Based on the theory of knowledge governance, this paper analyzed and discussed the optimization of the service quality of public archives, and designed the optimization mechanism of the service quality of public archives.[Result/conclusion] By drawing on and exploring the knowledge governance mechanism, the optimization mechanism of the service quality influence factors includes five parts:optimizing the environment, optimizing the target, optimizing the internal kinetic energy (governance mechanism), optimizing the external power and optimizing the process.
Subjects: Library Science,Information Science >> Library Science submitted time 2023-08-26 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] From the perspective of user perception, this paper aims to build public archives We Chat public platform service quality impact factor model for the public archives to lay the foundation for the optimization of service quality.[Method/process] Constructing the influencing factors model of public service quality of public archives by using questionnaire survey,using the SPSS software, the hypothesis model was tested by the exploratory factor analysis method, the hypothesis model was modified according to the results, and the modified influencing factors model was discussed.[Result/conclusion] This paper analyzed the influencing factors of the service quality of the public archives on the public platform from the perspective of user perception, including five dimensions of the service process and system operation, user characteristics and expenses, internal features of archival content, external features of archival content, and public platform interface design, service interaction and other twenty-five factors.
Subjects: Library Science,Information Science >> Library Science submitted time 2023-07-26 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance]Through the empirical research on the evaluation of archival documents compilation work media, this paper hopes to provide data support and reference for the improvement of the effective dissemination and user satisfaction of archival documents compilation work.[Method/process] Through the literature collecting, expert investigation and questionnaire surveys, this paper establishes the evaluation index of archival documents compilation work media. Then, this paper uses the principal component analysis to calculate the weights of each index. And it uses MUSA model and benchmarking management methods to conduct an empirical analysis on the satisfaction of four archival documents compilation work media.[Result/conclusion] The evaluation results of the user satisfaction of four archival documents compilation work media are actually obtained, and the competitive advantages, competitive disadvantages, weaknesses and priorities for improvement of each media in the process of archival documents compilation work dissemination are located. This paper can provide reference for the theoretical research and the practical activities of the archival documents compilation work.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] In order to expand the application scenarios of user profile theory, optimize Website operation, improve user stickiness, create greatest value for Jinjiang literature Website, intensive understand culture consumption of users and offer reference for research on users of other original literature Website, the paper explores the characteristics of Jinjiang original literature Website users and builds Jinjiang original literature website user profile. [Method/process] Research object of this paper targeted Jinjiang original literature website users, established user profiles of Jinjiang original literature Website and offered explanations related to the user interest and behavior by using exploratory factor analysis, K-Means cluster analysis and Word Art visualized analysis tools. [Result/conclusion] This paper obtains the user profile label system of Jinjiang original literature Website, establishes four typical user profiles of Jinjiang original literature Website, refers to different typical user profiles and puts forward optimization strategies for Jinjiang original literature Website.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] To explore the characteristics of Columbia Center for Oral History (CCOH) project and deconstruct the theme of the project from a new perspective, so as to provide a reference for enriching the theme of oral history project in China.[Method/process] 9 586 oral history projects of CCOH were selected as the research objects, data were captured by Python, and 3 589 projects (5 997 projects without brief introduction) were filtered through Word2Vec and K-means, and the main theme of the projects was deconstructed.[Result/conclusion] The project of CCOH consists of four thematic levels:①Taking people as the theme - all inclusive, radiating to all walks of life;②taking institutions as the theme - learning from all strengths, giving full play to their own functional advantages;③taking regions as the theme - overall planning, linkage of regional system construction;④taking specific periods, specific movements / events as the theme - innovation paradigm, reflecting on the theme of home and country times.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] To investigate and sort out the situation of oral history projects in parts of countries, summarize the successful construction experience, and provide reference for the practice and development of oral history projects in China.[Method/process] Through the methods of network survey, literature survey, email consultation, etc., the oral history projects in parts of countries were investigated. The practice of oral history projects in parts of countries, can be revealed from 4 aspects: resource collection, resource organization and description, resource storage and utilization, resource sharing and promotion.[Result/conclusion] Based on the current situation of oral history project in China, this paper puts forward the following suggestions: pay attention to the collection and accumulation of resources, and explore multiple collection modes; strengthen the awareness of metadata management, improve the system of description standards; guided by user needs, and help the precise "target" service with technology; build a new social media pattern, and promote the promotion and sharing of resources.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] With the help of the concept and method of digital humanities, the in-depth development of relevant resources in the field of professional officers in China from the perspective of knowledge will help scholars in the field to carry out in-depth humanities research and enrich the study of officials in the field of digital humanities.[Method/process] Based on sorting out the knowledge system structure of Qing Dynasty officials and collecting related digital resources, this paper built the ontology model of Qing Dynasty officials' domains, and took Changchun County Annals·Changchun Official Examination and Interpretation Form as an example to add and visualize.[Result/conclusion] This paper has achieved fine-grained description and organization on the semantic level of official knowledge units, and has revealed multi-level, multi-dimensional, multi-class, and complex interlaced dynamic relationships among knowledge units.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] Digital technology is renewed and iteratively developed. Digital intelligent tools provide new research perspectives and paradigms for humanities research.[Method/process] By searching data of the elite group of Jinshi in Ming Dynasty in CBDB, using SNA and GIS, this paper drew the space-time network diagram of Jinshi group.[Result/conclusion] From 3 levels of the evolution law of time and space, the kinship network and the social relationship network, "distant reading" the historical phenomenon refracted behind the elite group of Jinshi in Ming Dynasty, helping humanists to more efficiently sort out historical facts and accurately grasp research propositions from complicated information. It highlights the huge potential of digital technology in the field of digital humanities.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] Archival document compilation is the main way to bring the value of archives into full play. The establishment of the competency model of archival compilers in the digital age is of great significance to the selection of qualified compilers, the maximization of the human cost of archival institutions and the improvement of the quality of archival document compilation products.[Method/process] In this study, competency factors were extracted by means of analysis on the existing documents and the working process of archival document compilation and revised by consulting experts. The research investigated archives practitioners,researchers and educators via questionnaire survey, used exploratory factor analysis to reduce the dimension of the data. The final model was constructed by referring to the quality iceberg model and onion model.[Result/conclusion] This paper put forward 21 competency factors of archival document compilers in the digital age, and integrated them into four dimensions:professional awareness, knowledge, professional skills and general ability. Considering the overall strategy of archival undertakings and the digital age, the competency model of archival document compilers was established.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] Through constructing the users' satisfaction model of archival document compilation products, this paper hopes to provide data support and reference for the improvement of the utilization and users' satisfaction of archival document compilation products.[Method/process] The influencing factors of users' satisfaction on the archival document compilation products were established by referring to literature and questionnaires.This paper constructed a hypothesis model and used the factor analysis method to test the data and obtain the principal component.Then,the authors corrected the hypothesis model based on the results.[Result/conclusion] According to the results of the questionnaire, this paper concludes the users' satisfaction model of archival document compilation products, which includes four dimensions and 17 capability factors. This paper can provide reference for the theoretical research and the practical activities of the archival document compilation products.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] In the context of the digital age, this paper analyzes the influencing factors of the dissemination of archival document compilation products, and provides reference for improving the dissemination of archival document compilation products.[Method/process] Based on the Lasswell 5W model and questionnaire survey, this paper constructed a hypothetical influencing factors model of the dissemination of archival document compilation products, and used the exploratory factor analysis method to test and correct the hypothetical model, and discussed the revised influencing factors model of the dissemination of archival document compilation products.[Result/conclusion] It constructs a influencing factors model of the dissemination of archival document compilation products which is compatible with the Shannon communication system model, and comprehensively discusses and analyzes the composition of influencing factors of the dissemination of archival document compilation products. The 32 influencing factors mainly divided into 7 dimensions, including the content quality of the products, the external features of the products, the dissemination main body of the products, the dissemination media of the products, the attributes of the products audience, the perception of the products audience, and the dissemination environment of the products.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] In order to improve the quality of archival document compilation products in the digital age, the paper studies the quality influencing factors of archival document compilation products in the digital age, and proposes a quality improvement strategy.[Method/process] The interpretative structural modeling was used to construct the interpretative structural modeling of the influencing factors of the quality of archival document compilation products in the digital age, and the model was analyzed.[Result/conclusion] This paper comprehensively analyzes the hierarchical relationship between the influencing factors of the quality of archival document compilation products in the digital age, and establishes the structural model of the influencing factors of the quality of archival document compilation products in the digital age. And from the compilation of materials, codification staff, codification process, etc., put forward reasonable strategies and suggestions for improving the quality of archival document compilation products in the digital age.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/Significance] Based on the perspective of digital humanities, through the visual display and analysis of the time-space information of relegated poets in Complete Collection of Tang Poetry, it can become the research evidence in the field of history and literature, help related scholars find new research clues and provide references for them.[Method/Process] Using the method of measurement and statistics and the QGIS geographic information system, through the collection, cleaning, visualization and analysis of the data, this paper visualized and analyzed the time-space information of the relegated poets in Complete Collection of Tang Poetry.[Result/Conclusion] The visual research on the time-space trajectory of relegated poets in Complete Collection of Tang Poetry is helpful to explore the mining methods of related elements of relegated poets, and provides new clues for the study of Complete Collection of Tang Poetry in the field of historical literature.
Subjects: Library Science,Information Science >> Information Science submitted time 2023-04-01 Cooperative journals: 《图书情报工作》
Abstract: [Purpose/significance] Chinese sacrificial culture has a long history, which can be traced back to the pre-Qin era, and sacrificial vessels are responsible for the beliefs of the sacrificial participants. Based on the Imperial Assembly Graph of Qing Dynasty and the Ritual Vessel Schema of the Imperial Dynasty, this paper builds a knowledge graph of sacrificial vessels of the Qing Dynasty which promotes the digital development process of archival documents in Qing Dynasty and solves the situation of dispersing and difficultly utilizing of archival documents related to sacrificing in the Qing Dynasty. [Method/process] In this paper, the knowledge graph related method was adopted to construct the ontology model of sacrificial vessels of the Qing Dynasty through knowledge modeling. The entities, attributes and relationships in the Imperial Assembly Graph of Qing Dynasty and the Ritual Vessel Schema of the Imperial Dynasty were sorted out and extracted by knowledge acquisition. RDF triples were used for knowledge representation of sacrificial vessel knowledge in Qing Dynasty and knowledge fusion of sacrificial vessel knowledge from different sources in Qing Dynasty was carried out. Finally, knowledge of sacrificial rituals in Qing Dynasty was stored by RDF data model, and the knowledge graph of Qing Dynasty sacrificial vessels was constructed and this paper discovered knowledge by retrieving the knowledge graph. [Result/conclusion] It is found that the knowledge association of sacrificial vessels in Qing Dynasty can be clearly presented through the visualization of knowledge graph. Query with SPARQL can find that the color of sacrificial vessels in Qing Dynasty had a specific meaning, which indirectly related to the sacrificial places.